PITCHSAFE PRIVACY NOTICE
WHO WE ARE
PitchSafe Baseball Coaching LLC is a digital baseball platform that provides athletic training and injury prevention services through a digital application and an online community.
We at PitchSafe Baseball Coaching LLC ("PitchSafe," Company," "we," or "us") respect your privacy and the confidentiality of your personal information. This Privacy Notice explains how and why PitchSafe collects, uses, and discloses your personal information safely and securely, and how you may exercise your rights with respect to your information.
SUMMARY OF OUR PRIVACY PRACTICES
You should read this entire Privacy Notice and our Terms of Service, but the key points are provided here:
Personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or household.
PitchSafe takes your privacy seriously and does not share or sell your information without express consent.
PitchSafe only collects a limited amount of personal information, such as your name and contact information for you to access our Platform, including account setup, and for our business purposes.
You may choose to provide additional personal information through our Platform, however, PitchSafe does not use or access such information without your express consent.
PitchSafe does not knowingly collect personal information directly from Children under the age of 13.
Only parents or guardians have the ability to set up accounts and include information about Children under the age of 13.
Additionally, parental/guardian consent is required for accounts created by Minors between the age of 13 and 18 (or the age of majority in their state of residence) relating to specific features of our Platform.
PitchSafe uses commercially reasonable physical, technical, and administrative security measures to protect all information collected by our Services.
SCOPE
This Privacy Notice applies to all PitchSafe websites, products, software, services, and applications; it also applies to in-person, over-the-phone, electronic communications, and online services provided by PitchSafe (collectively, the "Platform").
We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of the notice and, in some cases, we may provide you with additional notice (such as sending you an email notification or posting a banner notice on our web page).
We encourage you to review our Privacy Notice whenever you access the Platform or otherwise interact with us to stay informed about our information practices.
INFORMATION WE COLLECT
Our primary goals in collecting information are to:
offer, provide, and improve the features and content of our Services
administer your use of our Platform
enable our customers to enjoy and easily navigate our website, mobile app, and Services
We collect information from you when you visit our website or sign up for our Platform. We also collect information about how you use our Platform. We may also receive information about you from third parties. This information can identify you or your device or can be linked to you.
Personal Information You Provide
Identifying Information
When you visit our site or engage with our Platform, we may collect personal identifying information such as:
Name
Mailing Address
Email
Phone Number
Profile Information
If you set up a Player Account, we may collect additional personal and sensitive personal information as provided below.
For information you may provide about family members under the age of 13, you represent that you are the parent or guardian of the child and have authority to provide such information to us and consent to the collection and use of the child's information to perform the services requested on our Platform.
Such information includes:
Full Name
Email Address
Phone Number
Username & Password
Date of Birth/Age
Credit Card or Bank Payment Information
Child's or Children's Information
Gender
Geolocation Information
Biometric Information/Physical characteristics, such as height and weight, physical movement recording
Health-related data, such as injury history, fatigue levels, recover notes
Performance Data, such as feedback from coaches or specialists, training, and workload (e.g. pitch counts), exercises, weights and equipment used
Personal Preferences and Interests
Profile Avatar
Image and Likeness, such as Photos, Images, Videos
Sensitive Personal Information
Some of the Profile Information listed above may be considered sensitive personal information as defined by the applicable laws in your jurisdiction.
Information from Third Parties
You can choose to permit or restrict third-party websites or applications that integrate with our Platform. If you elect to enter your credentials, we may receive your name and email address and additional information provided by those third parties.
Communications
We collect information provided in communications, including:
Questions or concerns submitted via customer service
Service call or online chat recordings
Video conference calls that may be recorded
Marketing communications, testimonials, surveys, promotions, and feedback
Referral information
Social media interactions
User Generated Content
Business partner information
Job applicant information
Publicly available information
Usage Information
We collect information about your device and interactions with the Platform, including:
IP address
Hardware model
Operating system
Network information
Geolocation data
Browser type
Pages viewed
Features accessed
Email read receipts
Application usage data
Cookies, Analytics, and Similar Technologies
We and our service providers use cookies, web beacons, pixels, session replay services, and similar technologies to analyze usage, improve functionality, and enhance security.
You may disable cookies in your browser, but this may affect functionality.
Mobile Analytics & GeoLocation Data
We collect mobile usage data and location-based information depending on your device settings. You may turn off location services at any time.
THIRD-PARTY TOOLS
We use third-party tools such as Google Analytics.
Privacy policy: https://policies.google.com/privacy?hl=en-US
Opt-out: https://tools.google.com/dlpage/gaoptout
THIRD-PARTY LINKS
Our Platform may contain links to third-party websites. PitchSafe does not control their privacy practices. Users should review third-party privacy notices.
HOW WE USE YOUR INFORMATION
We use information to:
Provide our Platform and Services
Assist athletic training
Personalize programs
Manage workload
Promote injury prevention
Track recovery
Facilitate community communication
Improve and analyze Platform performance
Communicate with users
Address issues and security
Contribute to research initiatives
Prevent fraud and protect safety
HOW AND WHY WE DISCLOSE YOUR INFORMATION
We disclose personal information only in accordance with law or with your consent.
Disclosures may occur:
To service providers
As you direct in the Platform
For marketing purposes
For communications
For legal or regulatory purposes
In mergers or acquisitions
In aggregated or de-identified form
HOW WE PROTECT YOUR INFORMATION
We use industry-standard safeguards including:
Firewalls and monitoring systems
Restricted access controls
Encryption
Password protections
Multi-factor authentication
CHILDREN'S PRIVACY
We do not target or collect information from children under 13 without parental consent. For ages 13–18, parental consent is required for certain features.
YOUR RIGHTS
Users may have rights to:
Access
Portability
Correction
Deletion
Opt-out of sale/share
Opt-out of targeted advertising
Requests may be submitted to: contact@pitchsafe.co
STORAGE AND TRANSFER
Information may be stored and processed in the United States or other countries as permitted by law.
STATE PRIVACY RIGHTS
Certain states provide additional rights. Categories of personal information disclosed include identifiers, geolocation (non-precise), commercial information, internet activity, audio/visual data, and profile inferences.
CONTACT INFORMATION
Postal Address:
20134 Olds Drive, Porter, TX 77365
Email:
contact@pitchsafe.co